Terms of Service

We provide custom software development, web applications and SaaS platforms, Android applications, HRIS/payroll/attendance systems, ERP and logistics systems, and governed AI applications.

Every engagement is defined in a separate written proposal or agreement that specifies scope, deliverables, timeline, and fees. Where that agreement conflicts with these terms, the agreement prevails.

This website and its content are provided for information. You may not scrape, republish, or resell the content, attempt to bypass access controls, or misuse the AI assistant for abusive, unlawful, or automated bulk requests.

Prices shown or discussed are indicative until confirmed in a signed proposal. Fees, milestones, and payment terms are stated in that proposal. Work on a milestone starts after the agreed payment for it is received.

You provide timely access to the information, systems, credentials, and decision-makers we need. Delays in those inputs shift delivery dates accordingly.

You confirm that any data or content you supply may lawfully be processed by us.

On full payment, ownership of the custom deliverables built for you transfers to you. We retain ownership of our pre-existing frameworks, internal libraries, and generic know-how, and grant you a perpetual licence to use them as embedded in your deliverable.

Each party keeps the other's non-public information confidential and uses it only to perform the engagement.

We fix defects reported within the warranty period stated in the proposal at no charge. New requirements, scope changes, and third-party platform changes are handled as change requests or under a maintenance package.

To the extent permitted by law, our aggregate liability for an engagement is limited to the fees paid for that engagement. We are not liable for indirect or consequential loss, lost profit, or loss of data not caused by us.

Either party may terminate for material breach that is not remedied within 14 days of written notice. On termination you pay for work delivered up to that date and we hand over the corresponding deliverables.

These terms are governed by the laws of the Republic of Indonesia. Notices and questions: halo@nagatama.id.